Privacy policy

Updated September 7, 2026

Kirtland Rentals LLC, an Ohio limited liability company, uses this website to provide rental information and receive inquiries. This policy explains how we handle information collected through this website and related communications with our office.

Information you provide

Our contact form collects your name, email address, optional phone number, selected city or topic, and message. Our waitlist collects your name, rental preferences, any bedroom count or move-in date you provide, and your email address or phone number.

Please do not send Social Security numbers, payment details, identification documents or other sensitive records through these forms. Rental applications and tenant services are handled separately through the process provided by our office.

Website usage information

Our hosting, security and analytics services process technical information such as IP addresses, browser and device information, pages visited, referring pages, request times and actions such as link clicks and successful form submissions. Form contents are not included in these analytics events. We use this information to operate and protect the website, understand its use and improve it.

The site uses analytics hosted by Babic Consulting and Cloudflare services for website delivery, security and traffic measurement. Your browser settings may limit some tracking or storage. External services linked from this website have their own privacy practices.

How we use information

Service providers and disclosure

Information may be processed by service providers that support our hosting, database, email and rental operations. Contact-form messages are sent to our office through our email delivery provider; waitlist requests are stored in our rental website database. We may disclose information when required by law or as necessary to protect legal rights and the safety of our residents and business.

Providing a phone number through this website does not enroll you in a marketing text-message program. We do not share SMS opt-in information or phone numbers with third parties for their marketing or promotional purposes.

Your choices

You can ask our office to correct your contact information, update your rental preferences, or remove you from the active waitlist. Contact [email protected] or call 440.772.1740. We may need to verify a request and retain records for rental operations, legal obligations or resolving disputes.

Security and retention

We use safeguards intended to protect the information we handle. No internet service can guarantee complete security. Records may remain in operational systems and backups as needed for the purposes described above and applicable recordkeeping obligations.

RentRedi and other links

Our website links to RentRedi for current residents. Information entered into RentRedi or another external service is also subject to that service’s privacy policy. Contact our office if you have questions about the rental process or where to provide documents.

Updates and contact

We will post changes to this policy here with an updated date. If we materially change how we handle information, we will provide notice as appropriate.

Kirtland Rentals LLC serves Kirtland, Euclid and Streetsboro, Ohio. For privacy questions, contact our office.

Campaign measurement

We use anonymous campaign labels in temporary per-tab browser storage to understand which pages and sources lead to inquiries. These labels expire after 30 minutes of inactivity. Form contents are not sent to analytics. Do Not Track and Global Privacy Control suppress analytics without preventing you from contacting us. Resident-portal clicks are measured separately from rental interest.